What We Collect and Why It Matters
When you open an account, we collect the details you provide during registration — name, contact information, and the payment method you link, whether that is bKash, Nagad, or Rocket. Every deposit and withdrawal creates a transaction record tied to your account wallet; we keep these
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records to process your requests accurately and to meet the obligations that apply to operators in eligible regions. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual activity. If you
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contact support, that conversation is stored so we can follow up properly. We do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete your transaction. Retention
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periods vary by data type: active account data is held while your account remains open; transaction logs are kept for the period required under applicable law in your eligible region. You can request a copy of your data or ask us to correct inaccurate records at
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any time through the support channel. Availability of this platform and the rights described here depend on your local law and the region from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.